BIG+ Malaysia Frequently Asked Questions

what is BIG+ heavy-duty stain remover?

• BIG+ heavy-duty stain remover is uniquely formulated and effective removal for stubborn dirt, grease, urine stain, cement, organic & inorganic sediments, and rust on tiles, mosaic floors, car porch, bathrooms, and toilets.

How BIG+ heavy-duty stain remover work?

• to get rid of that stubborn stain on your bathroom floor, toilet floor, mosaic floor, ceramic tiles, toilet bowl cleaning, ceramic sink bowl cleaning, kitchen stain cleaning, etc.

what is the benefit of BIG+ heavy-duty stain remover?

• effective on stained cleaning, against stubborn stain, grease, urine stain, cement, organic & inorganic sediments etc.

how to use BIG+ heavy-duty stain remover?

• *Please test in an inconspicuous area before first use*
• Splash the stained floor with water to avoid the surface from damaging before applying BIG+ Heavy Duty Stain Remover, DO NOT APPLY BIG+ Heavy Duty Stain Remover WITHOUT SPLASHING WATER ON THE STAINED SURFACE!
• Apply BIG+ Heavy Duty Stain Remover on the wet stained surface about (1 Meter x 1 Meter)
• Brush the wet surface applied with BIG+ heavy-duty stain remover
• Rinse off the floor surface with water after brushed surface
• Repeat Steps 1 to 4 for another surface stain removal
• For better results scrub immediately right after applying BIG+ heavy-duty stain remover light stained surface, for heavily stained surfaces please allow 30 sec after applying BIG+ heavy-duty stain remover before scrubbing off the stain.

what is BIG+ Eazyclean Floor Cleaner?

• BIG+ Eazyclean Floor Cleaner can be used on all types of floor, marbles, terrazzo, mosaic, ceramic, tiles, vinyl and parquet. BIG+ Eazyclean Floor Cleaner is uniquely formulated with EXTRA cleaning power to remove grease, grime and dirt at the same time, providing a layer of anti-oxidation protection to prevent dust and static. Try the difference after you use BIG+ Eazyclean Floor Cleaner it gives you a lot softer and smoother feeling on your floor once you’ve gone back home from a long day of work.

how to use BIG+ Eazyclean Floor Cleaner?

• use half pail clean water ( Approximately 10litre) mix with 1/2 capful EazyClean Floor Cleaner (20ml） for Roomba cleaning machine robot please use 1ml of EazyClean floor cleaner

How BIG+ Eazyclean Floor Cleaner work?

• Provide a clean and shine non-sticky floor, anti-static and dust-free floor, Stain Guard floor, Kills 99.9% Bacteria on your floor Refreshing Fragrance on your floor, Prolong Floor Life-Span and easily remove grease.

 what is the benefit of BIG+ Eazy Cleaner

• it’s sodium-free, our ingredients used PH neutral and phosphate it’s gentle for our skin.

what's the expiry date of BIG+ Eazy Cleaner

• Life shelf: 2 Years

Here a table to show the different between BIG+ Heavy Duty Stain Remover and Stain Mold Remover

Shipping fee are depends on the weight of the products.

We currently ship in Malaysia and Singapore. We are working diligently to shipping to worldwide.

We will process your order as soon as possible. Usually it takes 1-5 business days to process your order. Please refer to the tracking number provided via email for updates. If your order is not ship out more tan 5 business days, please do contact us by chat or contact us. 

Please allow us 48hours to respond. We will contact you back as soon as possible.

You can contact us by chatbox in our website or you can complete our Contact Us form or directly at contactus@bigfatsmile.com.my .

We truly appreciate your interest in BIG+! We love partnering with like-minded people and brands. Please email us at contactus@bigfatsmile.com.my if you are interested in partnering with us.